Privacy Policy

Elizabeth L. Thompson Agency Inc. (formerly Elizabeth L. Thompson Agency LLC) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how information may be collected, used, and shared when you visit our website, request an insurance quote, communicate with our agency, or use our services.

Information We Collect

Depending on the insurance product or service requested, we may collect information such as:

• Name

• Address

• Email address

• Telephone number

• Date of birth

• Information about household members or drivers

• Vehicle and property information

• Business information

• Current or prior insurance information

• Information necessary to obtain insurance quotes

• Information voluntarily submitted through our website, forms, email, telephone, text message, or other communications

Our website may also automatically collect certain technical information, including IP address, browser type, device information, referring website, pages visited, and general website activity.

How We Use Your Information

Information may be used to:

• Respond to inquiries

• Prepare insurance quotes

• Submit information to insurance carriers and insurance intermediaries

• Assist with applications and underwriting

• Service existing insurance policies

• Communicate regarding quotes, policies, renewals, payments, claims, appointments, and other insurance matters

• Provide information about insurance products and services

• Contact individuals who request information from our agency

• Improve our website and customer experience

• Maintain business records

• Meet legal, regulatory, carrier, and compliance requirements

Insurance Quote Information

When you request an insurance quote, you authorize Elizabeth L. Thompson Agency Inc. to use the information you provide for the purpose of researching insurance options.

To obtain quotes, information may be submitted to insurance companies, managing general agencies, wholesalers, brokers, insurance technology providers, or other insurance-related organizations as reasonably necessary to fulfill your request.

Submitting a quote request does not guarantee eligibility, pricing, acceptance, or issuance of an insurance policy.

Sharing of Information

We may share information with insurance carriers, brokers, wholesalers, managing general agencies, service providers, technology providers, and other parties when reasonably necessary to provide requested services, operate our business, or comply with legal or regulatory requirements.

We do not disclose personal information except as permitted or required by law and as reasonably necessary to conduct our insurance business and provide requested services.

Your Privacy Choices

You may contact us to request that we update or correct personal information maintained by our agency, subject to applicable legal, regulatory, carrier, and record-retention requirements.

Email: info@lizthompsonagency.com

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission, electronic communication, or electronic storage can be guaranteed to be completely secure.

SMS/TEXT MESSAGING POLICY & CONSENT

When you provide your mobile telephone number and consent to receive text messages from Elizabeth L. Thompson Agency Inc., you authorize us to communicate with you by SMS or text message as permitted by your consent and applicable law.

Messages may include:

• Responses to quote requests

• Insurance quote information

• Application follow-ups

• Appointment reminders

• Policy servicing information

• Renewal reminders

• Payment reminders

• Requests for documents or signatures

• Customer service communications

• Insurance product or service information where you have consented to receive such communications

Message frequency may vary.

Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing insurance or receiving services from our agency.

You may withdraw your consent to receive text messages at any time by replying STOP to a text message.

For assistance, reply HELP or contact our office.

Your mobile information and SMS consent will not be sold or shared with third parties for their own marketing purposes. Information may be shared with service providers that assist us in delivering communications or providing requested services, subject to applicable requirements.

Wireless carriers are not responsible for delayed or undelivered messages.

EMAIL COMMUNICATIONS

If you provide your email address, we may use it to respond to your requests and communicate regarding quotes, applications, policies, renewals, customer service matters, and other insurance-related information.

Where permitted and appropriate, we may also send information regarding insurance products, services, agency announcements, or other offers.

Marketing emails will provide a method for opting out of future marketing communications.

Opting out of marketing communications does not necessarily prevent us from sending communications necessary to service an existing insurance policy, complete a transaction you requested, respond to an inquiry, or provide other non-marketing communications.

COOKIE POLICY

Our website may use cookies and similar technologies to support website functionality, understand website usage, and improve the visitor experience.

What Are Cookies?

Cookies are small files placed on a computer, smartphone, tablet, or other device when visiting certain websites.

Cookies may help websites remember preferences, provide functionality, understand visitor activity, and measure website performance.

Types of Cookies We May Use

Essential Cookies
Support basic website functions, security, forms, and other necessary features.

Analytics Cookies
Help us understand how visitors interact with our website and identify opportunities to improve performance.

Marketing and Advertising Cookies
May be used to measure advertising effectiveness or provide relevant advertising when applicable.

Managing Cookies

Most browsers allow users to control or disable cookies through their browser settings.

Disabling certain cookies may affect the functionality or performance of portions of our website.

TERMS OF SERVICE

Welcome to the website of Elizabeth L. Thompson Agency Inc. (formerly Elizabeth L. Thompson Agency LLC).

By accessing or using this website, you agree to these Terms of Service.

1. General Insurance Information

Information provided on this website is intended for general informational purposes.

Insurance availability, coverage, eligibility, premiums, discounts, deductibles, limits, terms, and conditions vary by insurance carrier and individual risk.

Nothing on this website should be interpreted as a guarantee of coverage, eligibility, premium, or policy issuance.

2. Insurance Quotes

Quotes and premium estimates provided through or in connection with this website are estimates only unless otherwise specifically stated.

Quotes are subject to:

• Verification of information

• Insurance carrier underwriting guidelines

• Eligibility requirements

• Reports or records required by the insurance carrier

• Applicable inspections

• Final carrier approval

• Payment requirements

• Other underwriting conditions

Premiums may change if additional or corrected information becomes available.

3. No Coverage Created by Website Submission

Submitting a quote request, application inquiry, email, text message, voicemail, or other communication does not bind insurance coverage.

Insurance coverage is not effective until coverage has been properly bound or issued by an authorized insurance carrier or representative and all applicable requirements have been satisfied.

4. Requests to Change Insurance Coverage

Do not rely solely on a website form, email, voicemail, or text message to add, remove, cancel, or modify insurance coverage.

A request for a policy change does not automatically mean that the requested change has been completed.

Coverage changes are subject to carrier requirements and confirmation.

5. Accuracy of Information

You are responsible for providing accurate and complete information when requesting an insurance quote or completing an insurance application.

Incorrect, incomplete, or omitted information may affect eligibility, premiums, coverage, claims, or policy issuance.

6. Insurance Carrier Decisions

Elizabeth L. Thompson Agency Inc. represents or has access to multiple insurance markets.

Insurance carriers establish their own underwriting guidelines, rates, eligibility requirements, coverage terms, and policy conditions.

Our agency cannot guarantee that a particular carrier will offer, renew, or continue coverage.

7. Third-Party Websites

Our website may contain links to insurance carriers, government agencies, payment processors, service providers, or other third-party websites.

These links are provided for convenience.

Elizabeth L. Thompson Agency Inc. does not control and is not responsible for the content, security, availability, terms, or privacy practices of third-party websites.

8. Intellectual Property

Unless otherwise indicated, original website content, including text, graphics, logos, and other materials created by Elizabeth L. Thompson Agency Inc., is owned by or licensed to the agency and may be protected by applicable intellectual property laws.

9. Website Availability

We attempt to maintain accurate and accessible website information but cannot guarantee uninterrupted website availability or that all information will always reflect the most recent carrier guidelines, insurance rates, products, or regulatory changes.

If website information conflicts with an insurance policy or official carrier documentation, the applicable insurance policy and carrier documentation control.

10. Limitation of Liability

To the extent permitted by law, Elizabeth L. Thompson Agency Inc. is not responsible for losses resulting solely from reliance on general website information, website interruptions, or failure of electronic communications to reach our agency.

11. Changes to These Policies and Terms

Elizabeth L. Thompson Agency Inc. may modify these policies and Terms of Service as necessary.

Continued use of the website following changes constitutes acceptance of the revised terms.

Contact Us

Elizabeth L. Thompson Agency Inc.

510 Plaza Dr, Suite 1210
College Park, GA 30349

Email: info@lizthompsonagency.com

Phone: 866-222-1349 | 678-489-6943